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Community Support Hubs, protecting and supporting our communities


Our Community Support Hubs have now issued more than 200,000 testing kits since being launched in the summer.

The Community Support Hubs are a one-stop-shop for information, advice and practical support available to all residents. They offer immediate support with Lateral Flow Devices (LFDs) and help to self-isolate if necessary. They also offer longer term assistance for people who might be struggling to buy food or pay rent, to access services, manage debt or with utility bills. 

There are 11 Hubs located across North Wales where more than 100 different community organisations have come together to provide a wide range of services.

Since being launched more than 200,000 LFD kits have been issued, supporting the response to the pandemic and helping to protect communities across North Wales.

Lisa Goodier, Lead Manager for the Test Trace Protect programme (Protect), said: “This milestone is just one of many significant achievements for our Community Support Hubs. Since being launched they provided a wide and diverse range of support for people, a lot which people probably aren’t aware is available so we really want to raise awareness around this service.

“This has been an extremely difficult time for so many people and the more we can do to protect our communities and those who need additional support the most the better.”

The scheme was initially piloted as part of Wales’s Test Trace Protect programme, offering an extended and longer-term ‘Protect’ offer in deprived communities in North Wales. It brings together the Health Board, Local Authorities, the voluntary sector and community groups to support communities in a range of areas.

You can find out more about our Community Support Hubs and how to access them on our website here.