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I live outside of Wales but I may need to contact the service on behalf of a relative who lives in North Wales. What do I do?

If you call 111 from outside of Wales you will be routed to the 111 service in your current location. It is not possible to connect NHS 111 calls made outside of Wales to the NHS 111 Wales system. If you are calling from outside Wales on behalf of a relative who requires urgent out-of-hours medical support, please call their GP for more information and follow the instructions on the answerphone message.