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Crisis and Emergency Care

If you’ve injured yourself, taken an overdose or are worried about your immediate safety, please dial 999 or go to the nearest emergency department. ​

If you have urgent concerns about a mental health problem, call 111 or use the NHS 111 online service​

If you are having suicidal thoughts or extreme mental health difficulties, or you are concerned about a young person who is, and need to talk to someone now, call our mental health access team on 0300 365 1234, 8am-8pm Monday-Friday (calls charged at local rate).​

Outside of these hours, call freephone 0800 129 9999​

If you are currently receiving help from CAMHS and things have become very difficult for you, and you need some extra help, you can telephone the CAMHS duty worker during the day Mon-Fri (9am-5pm). They will be able to talk to you and if it’s helpful, organise some extra support for you, but this may take a little time to arrange. The number for your duty worker will have been given to you following agreement of your initial treatment plan but if you can’t find it, call us on 0300 365 1234 (calls charged at local rate).

Mental Health Crisis Support Gwynedd and Anglesey

We are a small team of mental health professionals from different backgrounds who are based at the hospital in Ysbyty Gwynedd. We are available 7 days a week from 9am to 5pm. We work with you following a referral from the Emergency Department and we would have a chat with you to see how we or other people can support you with your mental health difficulties. 

Safety Planning​

We will work with you and support you to complete a safety plan that will help to reduce any thoughts or triggers you may have so you can feel more in control. The safety plan may include ideas for:

  • Calming techniques               
  • Friends, family and carers support              
  • Coping mechanisms​
  • Safe spaces                  
  • Helpful ideas,
  • support services and helplines         
  • What to do if you feel you are in need of urgent help and support

Useful Resources