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COVID-19 Vaccination Information and FAQ's

Autumn 2022 Boosters

People will now have started to receive appointment letters for their autumn COVID-19 booster vaccination, which we will start to deliver from September.  The roll out of the Autumn Booster Programme will again see very large volumes of appointments being delivered everyday, please where at all possible keep the appointment offered.

All appointments will be arranged by invitation so there is no need to contact us. Anyone who has received an invitation and has any concerns, queries or needs to change the date or time can do so via our COVID-19 Vaccination Contact Centre on 03000 840004. Telephone lines are open 8am-7pm Monday to Friday and 9am-2pm on Weekends.

Priority groups

Information for priority groups including pregnant women, people aged 50 or over, carers, care homes, NHS staff and more.

Delays because of infection

If someone eligible for an autumn booster has had a COVID-19 infection recently, they will need to wait 28 days from the date they tested positive before they can be vaccinated. Please call our COVID-19 Vaccination Contact Centre on 03000 840004. 

Eligibility criteria for second booster jabs has been defined by the Joint Committee on Vaccination and Immunisation


We’re encouraging parents and children to make an informed decision about whether to go ahead with vaccination, based on up-to-date information from trusted sources. This week Public Health Wales have published information on their website to support this. 

We understand that some young children may be anxious about coming to an unfamiliar setting to receive their vaccine. Our children’s clinics will be significantly quieter than the booster clinics held during the latter part of 2021, and our experienced staff can take the time to support children and put them at ease, before they receive their vaccine. To book your COVID-19 vaccination call our Contact Centre on 03000 840004.

The COVID-19 vaccine has already been offered to all children aged 5 to 11 who are in a clinical risk group, or who are a household contact of someone who is immunosuppressed. Those who have yet to take up this offer are invited to call our COVID-19 Vaccination Contact Centre on 03000 840004. 

Children and young people aged 5-17 with certain health conditions are at higher risk of complications from COVID-19 and are recommended 2 doses of COVID-19 vaccine. Find out more information on the Public Health Wales website about eligibility. 

Boosters for 16 and 17 year olds

All children and young people aged 16 to 17 years old are being offered booster doses of the vaccine following a recommendation from the JCVI.

The booster dose should be offered no sooner than three months after completion of their primary course.

To book your COVID-19 vaccination call our Contact Centre on 03000 840004.

Second doses for 12 to 15 year olds

We are now offering second doses to 12 to 15 year olds following advice from the Joint Committee on Vaccination and Immunisation (JCVI) based on the latest evidence.

To book your COVID-19 vaccination call our Contact Centre on 03000 840004.

Appeal to pregnant women

We are once again appealing to pregnant women to come forward for their COVID-19 vaccine. For any mother to be, getting their first, second and booster dose of the COVID-19 vaccine is one of the most important things they can do to protect themselves and their unborn baby against COVID-19 and, particularly against the new omicron variant.

Based on the data about safety, together with the increased risk from COVID-19 the JCVI has advised that pregnant women should be considered as a clinical risk group.

To book your COVID-19 vaccination call our Contact Centre on 03000 840004.

Third doses and boosters for those who are immunosuppressed

The Joint Committee on Vaccination and Immunisation (JCVI) have previously announced that individuals who are immunosuppressed should receive a third primary dose of vaccination.

We have been working closely with clinicians to identify relevant individuals and determine whether a third or booster dose needs to be administered at a specific point within their treatment cycles, or whether there is a need to delay medication in order to ensure the greatest positive immune response to the vaccine.

The majority of those identified do not need specific timing and they will receive a letter of appointment for their third primary dose.

If they have already had a booster, this will be amended on their record to a third primary dose and they will be invited for a booster no sooner than three months (91 days) later.

We are continuing to work closely with our clinicians to invite those that require a specific timing based on their treatment and/or medication schedule. 

Covid-19 Vaccination FAQ's