We are working hard to ensure that those waiting for planned appointments and treatment are seen in order of clinical priority, as quickly and as safely as possible.
However, despite an easing of restrictions, COVID-19 is still impacting on our service delivery. We are continually striving to strike an appropriate balance between providing much needed and often long-delayed treatment for patients, while reducing the risk of infection and further negative impact on our services.
Outpatient activity has been restored to pre-pandemic levels and we have put a number of measures in place to ensure our longest-waiting and most clinically urgent patients are seen as quickly as possible.
What we are doing:
We apologise for the time patients have waited and we are doing everything we can to provide treatment as quickly and as safely as possible. We are asking patients not to get in touch with us, as they will be contacted directly about their appointment or surgery by the service.
It will take a significant amount of time to get our waiting lists down to pre-COVID levels and unfortunately, many patients will continue to face long waits for treatment.
We have a section here on frequently asked questions in relation to restarting our services across North Wales.
Please choose a service below for an update:
If you need any support or advice, contact our Patient Advice and Liaison Service.
Telephone: 03000 851234
Open 9am to 5pm Monday to Friday, except Bank Holidays.