Putting patients first has always been the recovery/PACU teams ethos and operations continued at the beginning of the pandemic, despite many staff being redeployed, without complaint.
A new PACU service was set up in the midst of the Covid-19 pandemic to improve the post-operative monitoring of patients. The department has also improved communications with clinicians and partners across the hospital and continue to search for ways to improve their service.
The new PACU service has saved many critical care beds from being used unnecessarily, leaving them free for more urgent and poorly patients. There have been fewer cancellations of elective surgeries when previously there would have been no HDU bed available. Now they are able to stay overnight in PACU and return to the ward the following morning.
Established members of the team have welcomed new members with wider hospital experience, allowing them to build into a highly competent and committed group.
They have shown motivation, drive, resilience and resourcefulness, working in other areas such as ITU, organising immediate training and helping with the vaccination programme.
They have proven what a supportive and caring team they are.
Professor Edmund Burke, Vice-Chancellor of award sponsor Bangor University, said: “All three finalists demonstrated just how important teamwork is within the NHS, both in supporting each other and in delivering the best outcomes for patients.
“I was delighted to hear about the outstanding ways that Betsi Cadwaladr staff have joined forces to overcome the unprecedented challenges we’ve experienced over the last few years.
“All three would have been worthy of recognition with this award, but congratulations in particular to the winners for everything they have achieved.”
Jeremy Nash, Chief Executive Officer for overall award sponsor Centerprise International, said: “I was delighted to hear the outstanding stories of kindness, care, compassion and bravery in the face of adversity shown by the finalists at the BCUHB awards.
“This is the fourth year that Centerprise International has sponsored these awards, and year-on-year we continue to be amazed at the lengths NHS staff in North Wales go to to support both patients in the area and their colleagues.
“Congratulations not just to tonight’s winners, but to everyone who was shortlisted for this year’s awards.”