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Dental Access Portal

How to access NHS dental services for routine treatment

If you are already registered with an NHS dentist and need to make an appointment for routine treatment, please contact your dental practice directly. 

If you are not currently registered with an NHS dentist, you can apply for a place online if:

  • You are aged 16 or over
  • You have not had routine NHS dental treatment in Wales in the past four years
  • You live at an address in North Wales, for more than six months of the year or are registered with a GP in the area.

You can use the Dental Access Portal to apply for a place with an NHS dentist as an individual and you can add someone else, such as a child under 16. You can also apply on behalf of others, such a family member, friend or someone you care for or have a trusted relationship with.

Your previous dental practice should be able to offer you an appointment if you have had treatment with them in the last four years.

Apply for an NHS dentist place

If you do not wish to or cannot apply online, please:

If you do not wish to or cannot apply online, please contact the Patient Advice and Liaison Service on 03000 851234 and leave your contacts details so a member of the DAP Enquiries team can call you back. Alternatively you can email BCU.DAPEnquiries@wales.nhs.uk

If you are eligible and you apply, you will be contacted when a suitable place becomes available.

If you are not eligible to apply, the Community Dental Service (CDS) may offer additional support.

How to get emergency dental treatment

A dental emergency means that you need urgent assistance for a serious problem in your mouth.

This could be caused by things such as infection and dental injury.

Common emergency dental problems include:

  • severe toothache where painkillers have not helped
  • bleeding after a tooth extraction
  • visible swelling of the neck or face
  • knocked-out teeth

If you are registered with an NHS dentist, please contact your dental practice directly for an emergency appointment.

If you are not registered with an NHS dentist, please visit the NHS 111 Wales website for more information, or call NHS 111 Wales.