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Substance Misuse Service

Realising you have a problem with drugs or alcohol and talking to somebody about it is the first step to getting the help you need. If you are worried about your drug or alcohol use or that of a loved one or friend, a good place to start is by contacting the DAN 24/7 Drug and Alcohol Helpline for Wales or by speaking to your GP. 

Substance Misuse Service (SMS)

Our Substance Misuse Services provide confidential, non-judgemental, professional and accessible support which aims to reduce the harm caused by drugs and alcohol to individuals, families and the local community. 

Our teams work directly with service users and where appropriate their carer, providing access to the most appropriate services to meet their needs and reflect their choices, based on what matters to them. Working in partnership with a range of different organisations, we can help to address difficulties with housing, welfare and financial worries as well as helping service users access training, volunteering and educational opportunities.

We can only provide advice and support to people aged 18 and over. Our confidential range of services includes:

  • Service User and Carer’s Assessment
  • Harm Reduction Service
  • Information and advice on treatment options and development of a joint Care Plan
  • Person centred care and support
  • Therapeutic input including Psychological Interventions
  • Substitute prescribing
  • Community and inpatient detoxification
  • Assessment and support to access residential rehabilitation
  • Signposting and onward referrals to other agencies
  • Blood Borne Virus testing and treatment
  • Needle syringe provision
  • Specialist Midwifery Liaison Service

How to access support from our Substance Misuse Services

Our Substance Misuse Services operate an open referral system. This means that you can contact our services directly to obtain an initial assessment, advice and support. Please see contact details for our services below.

Alternatively, you can be referred to our services by any healthcare professional that is supporting you, including your GP. If you are pregnant and using substances you maybe referred onto the Specialist Midwifery Liaison Service.

Following an assessment, we can recommend the best service and support to meet your needs.

Contact details for our Substance Misuse Service Community Clinics

Community Clinics are based across North Wales, open from 9am to 5pm Monday to Friday (excluding bank holidays):


Clinc address: The Elms, Rhosddu Road, Wrexham, LL11 1EB
Telephone: 03000 859 444
Email address:


Clinc address: Rowley's Drive, Shotton, Deeside, CH5 1PU
Telephone: 03000 849 900
Email address:


Clinc address: 7 Brighton Road, Rhyl, Denbighshire, LL18 3EY
Telephone: 03000 856 828
Email address:


Clinc address: The Dawn Centre, 35-37 Princes Drive, Colwyn Bay, Conwy, LL29 8PD
Telephone: 01492 523 681
Email address:


Clinc address: Bron Castell, Segontium Terrace, Caernarfon, Gwynedd, LL55 2PH
Telephone: 03000 853 333
Email address:


Clinc address: Isgraig Clinic, Lon Newydd, Llangefni, Anglesey, LL77 7PS
Telephone: 03000 853 355
Email address:

If you have any queries, please contact the telephone number below and ask for the Consultant or Associate Specialist’s secretary in your area: