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Myself or a loved one is infected or affected. What support is available?

Bleeding Disorder Network Wales

If you would like support regarding any issues raised by the Infected Blood Inquiry please contact Haemophilia Wales via info@haemophiliawales.org or through their online contact form here.

 

Wales Infected Blood Support Scheme (WIBSS)

The Wales Infected Blood Support Scheme (WIBSS) aims to provide support to people who have been infected with Hepatitis C and/or HIV as a result of NHS treatment with blood in Wales.

It aims to provide a streamlined financial payment service, a welfare advice service and a psychology and wellbeing service for Welsh beneficiaries and their families.

England, Northern Ireland, Scotland and Wales run their own individual registered schemes. In Wales, anyone who was administered with infected transfusion in a Welsh hospital, regardless of current residence, can apply to be on the Wales Infected Blood Support Scheme.

To be registered on a scheme, you will have:

  • To complete an application form which you can find on the WIBSS website;
  • To have had the application endorsed by a medical professional;
  • To have demonstrated evidence of a transfusion delivered by the NHS in Wales prior to September 1991;
  • To provide evidence of Hepatitis C and / or HIV infection.
     

If you think you may be eligible to apply for support, please contact the team on 02921 500 900 or email wibss@wales.nhs.uk.

The UK Government is establishing a single Infected Blood Compensation Scheme to oversee all relevant compensation claims for England, Northern Ireland, Scotland and Wales.

As the work to establish the single scheme progresses, the Wales Infected Blood Support Scheme will continue to manage the service and is there to support you. Please follow the WIBSS website for further updates here.

 

Infected Blood Inquiry

The Infected Blood Inquiry is also funding a confidential support service for anyone affected by treatment with infected blood or blood products. This is run by a team from the British Red Cross who have been working with the Inquiry since September 2018.

You can contact the confidential support service directly by calling 0800 458 9473 or 0203 417 0280 at these times:

  • Monday between 11am and 1pm
  • Wednesday between 7pm and 9pm
  • Friday between 2pm and 4pm