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Robin Volunteer

We are recruiting Robin Volunteers!

Apply to join our growing team of Robin Volunteers.

We have lots of opportunities to get involved right across North Wales, No matter your background, skills or interests. Join us and help support our staff and patients.

Why Volunteer to become a Robin?
  • Become Part of a Dedicated team of volunteers in your local community with a shared vision of improving people’s hospital experience.
  • The personal development and fulfilment of helping others at a difficult time.
  • The opportunity to meet and speak to people from a variety of backgrounds.
What our Robins Do

Our hospital volunteer scheme is going from strength to strength in our local community and acute hospitals.  We currently have over a hundred active volunteers helping support patients across North Wales.

The Robin Volunteers (nick-named the Robins because of their bright red polo shirts) are renowned for their friendly nature and willingness to help others.

BCUHB Robins Ward Befriending Scheme has been in place since 2004 in Ysbyty Glan Clwyd. Volunteer Guides have also been in place since 2008 at Ysbyty Maelor. The Robins Scheme was introduced to the wards in Ysbyty Maelor and Ysbyty Gwynedd in 2011, followed by a roll-out to the community hospitals. We now operate right across the health board supporting patients and staff.

The main duty of our Robins is as befrienders to our patients, taking the time to stop and talk to people.

Additionally, our robins may also support in:

  • preparing hot and cold drinks for patients
  • checking water jugs
  • providing a reading/writing service where appropriate
  • go on errands to the hospital shop
  • assist nursing staff with bed making
  • help with storage of supplies and tidying patients’ lockers amongst other duties.
  • In some of our Hospitals our Robins offer a signposting service too.
Who Can Volunteer to become a Robin?

We are eager to hear from reliable, approachable and empathetic people. If you can answer one or more of the questions below then joining The Robins could very well be for you, do you...

  • Enjoy a new challenge?
  • Enjoy helping others and befriending our patients or signposting visitors?
  • Want the experience of being part of a team in a Hospital environment?

If you are over 17 years of age, live in or near the BCUHB area and have a few hours to spare each week on a regular basis then joining The Robins could be for you. On-going training and support will be provided.

Contact us

North West Wales
Hospitals in Gwynedd and Anglesey

Hannah Coles
Phone: 07789855924

Central North Wales
Hospitals in Conwy and Denbighshire

Owain Rowlands
Phone: 01745 448 740 / 07977 148 476

North East Wales
Hospitals in Wrexham and Flintshire

Julie Parry
Phone: 03000 848397  / 07977 689449

Volunteers Manager
Josh Sealy Peters
Phone: 07974411324

Email Us: bcu.robins@wales.nhs.uk