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What happens when CAMHS receives a request for help?

The Specialist CAMHS Single Point of Access (CAMHS SPoA) reviews all referral requests and provides telephone consultation and advice for professionals where there is a concern about the emotional wellbeing or mental health of a child or young person. The delivery of the CAMHS SPoA is underpinned by the same principles in all teams across North Wales, however the protocol followed by individual SPoAs may differ in local teams where service improvement methods are being tested or local variations require an alternative approach.

The information received on the referral form given will determine whether an urgent response is required.