Audiology Team Wins National Award!

The Betsi Cadwaladr University Health Board Audiology team has won the award for  'New ways of working' at the Advancing healthcare awards Cymru 2025.
The following summary is taken from Advancing Healthcare Awards Website:

Award for New ways of working - Winner

North Wales Mobile Audiology Service Suzanne Tyson, Principal Audiologist with lead responsibility for mobile Audiology service, Jane Wild, Head of Adult Audiology Service and Consultant Clinical Scientist and the Adult Audiology Service Team at Betsi Cadwaladr University Health Board

The service features the first Audiology vehicle in Wales to provide high quality NHS outreach care to rural communities. It features a fully equipped Audiology hearing test and hearing consulting room on a commercial type vehicle, of particular benefit given the geography of North Wales and challenges posed to the ageing population to access healthcare services. To date the services offered have included walk-in repairs to hearing aids, hearing aid fittings, tinnitus counselling and cochlear implant support. These have been delivered at some 23 community locations to date, eg Libraries, GP surgeries and supermarkets, complementing the network of fixed Audiology sites across North Wales. The sound proofed facility is equipped to the same standards as found in conventional fixed hospital locations, including medical diagnostic equipment for accurate hearing assessment and fitting of hearing aids. Additionally, there is direct access to the health board's Audiology patient information system to provide for joined-up patient care, as would be expected at a hospital site. The vision is to add further vehicles, learning and building on experience gained. The team has ambition to extend the range of clinical procedures offered at the vehicle, operate at further sites for improved coverage and provide more equitable access for particularly vulnerable patient groups, such as those living in care homes