If you’re an existing patient having problems with your hearing aid, please see our self-help guides.
Audiology involves the science of hearing and balance in children and adults.
Hearing loss is the result of sound signals not reaching the brain. There are two main types of hearing loss, depending on where the problem lies. Sensorineural hearing loss is caused by damage to the sensitive hair cells inside the inner ear or damage to the auditory nerve. This occurs naturally with age or as a result of injury. Conductive hearing loss happens when sounds are unable to pass from your outer ear to your inner ear, often because of a blockage such as earwax or glue ear.
Tinnitus is the term for hearing sounds that come from inside your body, rather than from an outside source. It's often described as "ringing in the ears", although several sounds can be heard.
Problems with the balance system in the ears can lead to vertigo. Vertigo is a symptom, rather than a condition itself. It's the sensation that you, or the environment around you, is moving or spinning.