Ysbyty Gwynedd Housekeeper recognised with special award

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An ‘outstanding’ Housekeeper from Ysbyty Gwynedd has been recognised with a special award.

Amanda Owen, who works on Glyder Ward, was nominated for a Seren Betsi Star award by her colleague for going above and beyond in her role.

Amanda is an important part of the team and has helped raise thousands of pounds towards purchasing new touch screen blood pressure monitors.

Glyder Ward Sister, Ceri Owen, who nominated Amanda for the award, said: “Amanda is reliable and extremely hardworking.

“She has worked extremely hard to improve the ward environment and has worked closely with the Safe Clean Care team to achieve the high standards she sets.

“You never have to ask her anything twice – she stands out with her commitment and drive.

“She has been instrumental in raising thousands of pounds for the ward in fundraising through tombola’s and raffles and grants through community schemes. Her most recent application for a grant saw the ward receive £4,000 from Tesco to purchase new touch screen blood pressure monitors.

“The ward was refurbished in 2016 but without Amanda’s diligence and persistence it may never have happened, and it would not have gone so smoothly without her organisation.”

The Seren Betsi Star Award recognises the hard work and dedication of North Wales NHS Staff and volunteers.

Amanda said: “I’m so shocked and honoured to receive this award, I wasn’t expecting it and I feel very overwhelmed.

“Everything I do in my role is for the benefit of the patients and I always put the patients first.”

Amanda was presented with the award by the Health Board’s Executive Director of Mental Health & Learning Disabilities, Andy Roach.

He said: “I was delighted to present Amanda with her Seren Betsi Award. She goes above and beyond the duties of what is required of a Housekeeper and has done a significant amount of work to ensure her ward is clean and safe for patients. Congratulations Amanda.”