Our Values
Our staff, our patients, our partners
Introduction
Our values and behaviours shape the way we work, how we interact with each other, our patients/ service users and our partners. Values are beliefs or principles that are important and meaningful to us - they are what drives us. Behaviours are what we observe, our actions that bring these values to life. Our behaviours demonstrate our values through what we say and how we say it, how we do things and how we treat others and expect to be treated ourselves.
Our work matters because it is our job to care for our patients, enable, and empower our population to stay well. Our values and behaviours define how we approach this and how we treat each other. This framework applies to all staff within BCUHB, our patients, service users, visitors and partners. Through demonstrating these behaviours, we can shape our culture to positively impact our patient, service user and partner experience and outcomes, staff wellbeing and continuous improvement.
The Values & Behaviour Framework which was developed with staff and stakeholders are more than word and are fundamental to the way we show up for those we care for and each other from a place of integrity, purpose and respect. They will be embedded in all our systems, processes and ways of working from recruitment and attracting new talent and staff development.
- Compassion
- Openness
- Respect
Compassion Video
As part of the work to develop the Values & Behaviours Framework we produced a video in conjunction with Health Education Improvement Wales (HEIW) demonstrating compassion in practice
WARNING – you may find this video to be emotive
Compassionate Leadership Pledge
The national Compassionate Leadership Pledge has also been signed and adopted by the Board as part of their commitment to developing a compassionate and inclusive organisation , this outlines how we will foster a compassionate and inclusive workplace by providing practical ways to embed each of the Compassionate Leadership Principles.
As part of the Boards commitment to supporting our Culture, Leadership and Engagement approach, the Compassionate Leadership Pledge was signed during the Board meeting in September 2024. The Compassionate Leadership Pledge sets out how we will create a compassionate and inclusive workplace by describing how we can practically embed each of the Compassionate Leadership Principles.
- Develop supportive and effective team and inter-team working
- Improve equality, inclusion and diversity, consciously removing barriers and boundaries
- Agree direction and ensure alignment and commitment
- Manage difficulties and challenges positively, openly, courageously and ethically
- Create environments where collective leadership thrives
- Establish the conditions for our workforce to reflect, learn, continually improve and innovate
- Enable, safe trusting and engaging systems and cultures
An image conveying the same information as under the Compassionate Leadership Pledge.