Face Coverings and Masks

Following the updated guidance on face coverings in public places, staff, patients and visitors must wear a face covering in all indoor public places. This includes at all settings where healthcare is delivered and all corridors, waiting areas, reception areas and shops at our hospital sites

We have been actively encouraging the wearing of masks or face coverings across our healthcare settings for some time to help prevent the transmission of COVID-19.

What does this mean for me?

We can all play a role in reducing the spread of COVID-19 and keeping our hospitals safe. If you are visiting us you must wear a face covering or face mask at all times. This is for your safety and the safety of other patients and staff.

Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website. Here in Wales, all face coverings must be a minimum of three-layers. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

If you do not have a face covering or mask please talk to us as we will be happy to provide one for you.

If you are currently shielding and have been provided with a surgical face mask for your appointments, please continue to use this. If you have not been provided with a surgical face mask, you should wear a face covering.

For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival. 

If you are a deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include the use of clear masks (where possible), as well as visual aids such as writing things down, speech to text apps and sign language.

All visitors will be expected to comply with existing social distancing and hand hygiene measures while in a health care setting.

Where do I go for more information?

If you have further questions regarding the changes we have made across the Health Board, please speak to a member of staff.

Together we’ll keep Wales safe.