Updated 4th September 2020
Rules around hospital visiting during the COVID-19 outbreak have been updated.
Visiting, with agreement from the ward sister/charge nurse/nurse in charge, can be facilitated as follows; as long as visitors do not have any symptoms of COVID-19 or are recovered from COVID-19 and have not been knowingly exposed to someone with COVID-19 in the past 14 days:
Within non-COVID-19 areas and services:
End of life COVID-19 patients may receive visitors during their last days of life, if permission is sought in advance from the ward sister/charge nurse/nurse in charge. This may be up to two visitors, one at the bedside at a time, for a specified amount of time, preferably from the same household or part of an extended household.
It is important that all visitors have agreement from the ward sister/charge nurse/nurse in charge before travelling for each visit. It may not be possible for visitors to see their loved ones every day and agreement for one visit should not be taken as agreement for further visits.
Visitors with any underlying conditions should be aware of the risks to themselves and discuss these with the ward sister/charge nurse/nurse in charge before visiting.
All visitors must:
Visitors must not visit any other patients or hospital facilities en route.
The Health Board is also encouraging family and friends of patients under our care to consider alternative ways of keeping in touch, including the use of our hospitals’ free WiFi to use FaceTime or video calling.
You can also keep in touch with friends or relatives in hospitals using the Letter to Loved Ones service.
Our Patient Advice and Liaison Support Service (PALS) is here to help you. Our PALS Officers will do their best to resolve issues quickly and directly with the staff concerned. If you have an enquiry about visiting restrictions or a concern about a friend or relative who has been admitted, please contact PALS (9am to 5pm Monday to Friday except Bank holidays).