Due to the unprecedented challenges we are all facing during the COVID-19 pandemic, we respectfully ask that if your request for information is not urgent, you consider whether your request for information under the FOI Act or Data Protection Subject Access could be delayed.
We do remain committed to responding to requests for information under FOI and Data Protection and will respond as soon as we are able, however there may be some delay in responding to your request within the statutory timeframe due to urgent operational responses in dealing with COVID-19 priorities.
We apologise for any inconvenience this may cause. Should our response to your request breach the statutory timeframe, and you remain unhappy with our response, you have the right to complain to the Information Commissioners Office and you can contact them at:
Information Commissioner’s Office - Wales
2nd Floor, Churchill House, Churchill Way, Cardiff, CF10 2HH
Tel: 0330 414 6421
A subject access request is a request for information made by or on behalf of an individual under the Data Protection Act to obtain personal information about them. The request can be made verbally or in writing and under legislation the Health Board have 28 calendar days to respond.
If you wish to make a SAR request it would be helpful if you could fill in the SAR form.
Guidance on completing the form:
Be specific – help us identify the exact information you require. Please provide as much information possible on what information you require inc dates…..
Provide proof of your identity – for example, a passport, driver’s license, or birth certificate together with other relevant information which can confirm your address, e.g. a utility bill;
Provide proof of relationship – if the information is regarding another person please provide proof of relationship and any necessary consent.
Provide your contact details – your correspondence address and telephone number should you need to be contacted to discuss your request further.
If you would like more information please see the Notes for Applicants guidance page at the back of the Application Form for your reference. Alternatively please contact the Information Governance team, where a member of the team will be happy to help you with any queries you may have.
Contact DetailsSubject Access Requests can be sent by email to:BCU.DPO@wales.nhs.uk
Or write to:
Information Governance Office
Betsi Cadwaladr University Local Health Board
Wrexham Maelor Hospital
If you require any assistance accessing information from Betsi Cadwaladr University Local Health Board please contact the Information Governance Team on 03000 858361.