Patient Advice and Liaison Service
We are committed to providing the best possible care and treatment for people across North Wales. We understand that sometimes things may not go as expected, and when this happens, we want to ensure that your concerns are addressed promptly and appropriately, providing us with the opportunity to put things right. Information on the PALS team can be found here.
If you are waiting for a procedure or treatment
There is a dedicated section on this website aimed at providing support and information to people awaiting appointments, surgery and treatment, as well as their caregivers. Our aim is to ensure that you feel supported and informed throughout your patient journey towards better health.
If you are a patient on a waiting list for treatment, or you know someone who needs support whilst they are waiting, contact the Waiting List Support Service.
Information on all of the above and more is available on the self-care while you prepare for treatment section of this website.