The Health Board needs to ensure it involves the public and partners more in the planning of services.
There is too much variation in how services are delivered, e.g. in primary care
The Health Board should prioritise recruitment, e.g. more work with schools, offer bursaries etc.
A better understanding of the communication barriers experienced when accessing services e.g. offer information in formats such as BSL and ensure the availability of interpreters
Concerns that waiting times are still too long
The Health Board should ensure patient dignity and respect is given a priority
Area specific feedback
Better public and partner engagement is needed in the planning of the Bangor Health and Wellbeing Hub development
Nefyn Surgery was highlighted as one of the GP practices that works well
The community hospitals operating in the area provide good services
Some outreach services such as stroke prevention and mobile breast screening are doing good work in the community but there is a need for more services like these to operate at a neighbourhood level
Local Health Conversations - Wrexham 2024
General feedback
Public/patient communication. This included listening to patients, sign posting to the right service and informing the public about improvements
Accessing dental services and GP appointments
Better partnership working between hospital and community services to reduce bed blocking.
More investment in prevention and support to keep people well
Area specific feedback
Parking at Wrexham Mealor Hospital causing obstruction on curbs and pathways. This often causes access issues particularly for people with disabilities trying to navigate around vehicles
Transparent and open communication about managed practices, e.g. Pen y Maes surgery
More patient groups for GP practices
Ophthalmology services via opticians for emergency care is excellent
