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Overview of activity

Here we would like to provide a snapshot of the services our staff deliver and the associated activity. The majority of patient contacts, about four out of every five, with health services take place in the community, for example in GP practices, pharmacies, dental services, optometry services or patients’ own homes. In 2022/23:

  • 71,843 consultations delivered in pharmacies under the Common Ailments Scheme
  • 38,725 emergency medicines services consultations delivered by pharmacies
  • 18,286 people on average received NHS dental treatment every month

It was also a busy year for our hospitals with increased activity levels across almost all areas, reflecting both the emergency pressures that the Health Board has faced and the work to increase our planned treatment activity as we see to recover from the disruption caused by the Covid-19 pandemic. In 2022/23 there were:

  • 822,589 hospital outpatient appointments
  • 326,964 Emergency Department

or Minor Injury Unit attendances

  • 11,737 planned procedures delivered
  • 93,089 day-case operations
  • 5,595 births

Our Therapy services are a vital component of the whole health and social care system and during the year they received more than 130,400 new referrals, and:

  • More than 91,000 new outpatient appointments were attended
  • More than 271,000 follow-up appointments were attended
  • More than 333,500 patients were

Treated/seen in hospitals by Therapists during 2022/23 our District Nurses:

  • Carried out 659,2800 visits of which about 43,943 were outside of core hours and 114,131 at the weekend to ensure an equitable and accessible range of services