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Citizens Advice Ynys Mon
44 Market Street
LL65 1UN

Services provided

Are you feeling lonely, low, or stressed by life’s pressures? Talk through your problems with us.

We will listen without judgement and help you access the services and support you need.

You can access support and advice on a range of issues that may be troubling you, including:

  • Mental health
  • Loneliness
  • Bereavement
  • Abuse
  • Debt
  • Relationship breakdowns
  • Drug or alcohol use
  • Gambling
  • Employment
  • Housing
  • and more

It’s OK not to be OK sometimes, so if you’re struggling for whatever reason, please come and speak to us. We are here to help. Together our friendly and experienced team can help you get back on track.

Our iCAN team offer:

  • 1 to 1 mental health, emotional and listening support through face to face, telephone, video call, email, letter, text, and Whatsapp messenger
  • Help accessing mental health and wellbeing self-help and specialist support
  • Help accessing peer support groups and social and community activities
  • Self-help group workshops on topics such as:
    • Ways to Wellbeing
    • Anxiety and Panic
    • Low Mood
    • Sleep Hygiene
    • Managing stress
    • Self-esteem
    • Loneliness and isolation
    • Introduction to Mindfulness
  • Suicide and mental health awareness training
  • Suicide safety plans
  • AQS and FCA regulated advice

Our Citizens Advice service offers generalist advice and specialist casework support in debt, welfare benefits, family law, employment, community care, energy, budgeting, housing, discrimination and more. You can access our help through a range of channels including webchat, telephone, video call, and face to face.

Contact details and open times

Face to face iCAN drop-in: Monday-Friday, 9am-4pm

Face to face iCAN appointments: Monday-Friday, 9am-4pm

Online video call iCAN drop-in: Monday and Wednesday, 2pm-4pm

Online video call Citizens Advice drop-in: Monday-Friday, 9am-4pm

Telephone: 01407 769300, Monday-Friday, 9am-4pm


Website: Citizens Advice Ynys Mon



4-10 Ffordd Yr Efail,
LL77 7PN

Services provided

We are currently offering services via telephone, text/email and  a face to face digital platform. 1:1 advice , generalist and specialist casework debt, welfare benefits, family law, employment , community care, energy , housing through a range of platforms including webchat, telephone and Attend Anywhere.

Contact telephone number

01407 762278

Opening days/ hours

Mon - Fri 9am-5pm. We are currently offering services via telephone, text/email and a face to face digital platform.


Citizens Advice Ynys Mon