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Auditory Implant Service

COVID-19 update for patients
We are now open for routine pre-booked cochlear implant appointments. If you require an appointment please contact us on 01745 448 788 x6061 or email:
Cochlear.Implant-Enquiries@wales.nhs.uk
or text 07557312522.
Please do not attend the clinic without a prior agreed appointment. Please note we are continuing our postal processor repair service therefore if you prefer not to attend the hospital this service is available to you.


About our Cochlear Implant Service

The North Wales Cochlear Implant Service, based at Glan Clwyd Hospital in Bodelwyddan, started in 1990 and we have now implanted over 450 people over the past 30 years. We are one of the 23 specialist NHS Cochlear Implant Services in the UK and provide services to North Wales and part of North West England. We are a friendly team and are confident that we will make you feel listened to and welcomed at our service.

We aim to provide an individualised assessment that addresses your personal needs in terms of your hearing and the impact this may have on your quality of life. We are aware that for some people being referred for a cochlear implant assessment may be a little daunting, but we would like to reassure you that there are no ties in coming for assessment and the ultimate decision is yours - we are here to guide and advise you in making the right decision for you.

Referral Process

If your local Audiologist or ENT doctor feels that it is appropriate they may discuss a referral for a cochlear implant assessment with you.

If you decide to have a cochlear implant assessment, your Audiologist/ ENT doctor will refer you to us for an assessment and you will receive an appointment to attend for an initial cochlear implant assessment within a few weeks.

Alongside the appointment letter you may receive questionnaires which we would appreciate if you could complete prior to the appointment.

Should you need an interpreter booking for the appointment or assistance with hospital transport please contact us.

Contact Details

Telephone: 01745 448 740 ex 6061
Mobile (Text): 07557 312 522
Email: cochlear.implant-enquiries@wales.nhs.uk