Local Assessment Centres to support community-based care across North Wales

Betsi Cadwaladr University Health Board is working with GP practices across North Wales who are setting up Local Assessment Centres to help manage the treatment of patients with COVID-19 symptoms in the community.

Many GP practices across North Wales are working together to provide a service for all their patients whilst trying to prevent the spread of COVID-19.  

The Local Assessment Centres will assess patients with symptoms of COVID-19, either to manage their symptoms at home or to be referred on for further treatment.

As a result, the way GP services are being provided will change from this week.

Patients who need to access treatment and services should still telephone their normal GP practice first to seek assistance. A healthcare professional will call each patient to discuss their care needs.

If the support requested is not related to COVID-19, they may be invited to attend their normal GP surgery or a neighbouring practice for further assistance.

If it is suspected that the caller may have COVID-19, then they may instead be referred to one of the Local Assessment Centres listed below.

The Local Assessment Centres will not be testing patients for COVID-19, and are only for patients who are offered an appointment. They do not offer a drop-in service.

Patients will be given clear instructions on what to do when attending an appointment at a Local Assessment Centre to ensure the safety of each patient, their carer and the staff at the centre.

The development of the Local Assessment Centres follows national guidance, with similar changes already in place elsewhere in Wales.

Dr Chris Stockport, Executive Director for Primary Care and Community Services, said: “The development of Local Assessment Centres is another important step in our plans to manage the spread of COVID-19 in North Wales.

“The Local Assessment Centres will help GP practices to continue to deliver services with as little disruption as possible.

“Patients should still call their registered GP practice as normal, but may be directed elsewhere depending on the treatment they need.

“We know this may result in some longer travelling distances for patients in some instances, and we’re really sorry for that. But we hope that people understand this is a development we have had to make to help keep everyone, including our staff in Primary Care, as safe as possible.”

“We’re really grateful for the support shown by the majority of the general public in following the Government’s guidance on social distancing.

“The success of plans we put in place to manage the spread of COVID-19 is reliant on the public following this guidance. Thank you for helping support the NHS in North Wales by following the national advice.”

The team at the Local Assessment Centre Centre is made up of healthcare professionals already working in your local community and GP practices, and you may be seen by a GP or nurse from another practice. 

Local Assessment Centres have started work, or are in the process of being set up, in the following locations:

•           Holyhead (Longford House Surgery)

•           Llanfair PG (Health Centre)

•           Pwllheli (Bryn Beryl Hospital)

•           Dolgellau (Dolgellau Hospital)

•           Colwyn Bay (West End Medical Centre)

•           Rhyl (Ty Elan Surgery, branch surgery of Clarence House Medical Centre)

•           Meliden (Meliden Community Centre, branch surgery of Healthy Prestatyn Iach)

•           Denbigh (Denbigh Rugby Club)

•           Connahs Quay (The Quay Health Centre)

•           Glanrafon Medical Centre, Bradleys (Mold)

•           Flint (Flint Health and Wellbeing Centre)

•           Wrexham (Borras Park Surgery)

Additional Local Assessment Centres will be introduced over the coming weeks.