16.09.2026
Teresa Owen, Deputy Chief Executive for Betsi Cadwaladr University Health Board, said: “Our thoughts are first and foremost with all of the families affected by the events examined by the Thirlwall Inquiry.
“The findings of the inquiry must be taken extremely seriously across the whole of the NHS. While the report relates to events within NHS England, its findings and recommendations have clear relevance for healthcare organisations more widely and provide important learning around patient safety, safeguarding, clinical governance, leadership and organisational culture.
“We are now reviewing its findings and recommendations in detail. We will work closely with Welsh Government and relevant partners to understand the implications for services in Wales and any actions we may need to take.
“It is essential that families, patients and staff feel able to raise concerns and have confidence that those concerns will be listened to, escalated appropriately and acted upon. As part of our consideration of the report, we will review our current arrangements against the Inquiry’s recommendations and take any further action necessary to strengthen our systems and practice.
“Any patient or family member who has concerns can contact our Patient Experience and Resolution Service (PEARS), who can provide advice and support.”