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BCUHB Libraries - GDPR Statement

Data Protection Statement:

The information you provide in this evaluation form is subject to the UK General Data Protection Regulation (UK GDPR) and will be processed by BCUHB Libraries for the purpose of dealing with your requests and improving our library services. We are committed to protecting your privacy and ensuring the security of your personal data.


Information Collection:

We will collect personal data, including your name, email address, and any other details you provide in this form. This information is voluntary, and you have the right to withhold any personal information you do not wish to provide. However, please note that certain fields may be required to process your feedback effectively.


Data Usage and Storage:

The personal data collected in this form will only be used for the purpose of processing your requests and improving our library services. Your feedback may be analysed internally to identify areas for improvement. We will handle your personal data confidentially and securely, taking appropriate measures to prevent unauthorized access, disclosure, or alteration.

All services internal to BCUHB adhere to the organisation's privacy policy, which complies with GDPR legislation. 

The full Privacy Notice can be accessed here:


Data Retention:

We will retain your personal data for as long as necessary to fulfil the purpose for which it was collected or as required by law. After this period, your personal data will be securely disposed of.

All services internal to BCUHB adhere to the Corporate Records Management Procedure.  The full procedure can be accessed via the Health Boards intranet site.


Data Sharing:

We will not share your personal data with third parties without your consent, unless required by law or to comply with legal obligations. However, please note that aggregated and anonymised data may be used for statistical or research purposes.


Data Subject Rights:

As an individual whose personal data is collected in this form, you have certain rights under UK GDPR. These rights include the right to access, rectify, and erase your personal data, as well as the right to restrict or object to its processing. If you wish to exercise these rights or have any concerns regarding the processing of your personal data, please contact your local BCUHB Library using the contact information provided below.


Contact Information:

If you have any questions or concerns about the processing of your personal data, please contact your local BCUHB Library.