Long Covid FAQs

The patient will have an initial assessment with a member of the multi-disciplinary team.  The clinicians will then develop a plan in collaboration with the patient. Our Long Covid Service provides a range of support and clinical interventions individually tailored to patient needs.  These include: a pacing programme for fatigue management, support for better sleep, exercises and strategies for managing breathlessness, intervention for “brain fog” issues such as memory and concentration difficulties, medication review and monitoring, pain management, help for low mood and anxiety; and support for the ways in which Long Covid is affecting people’s roles and responsibilities in their wider life at home and at work.

As we are a new and currently small team covering a large geographical area, we do have a waiting list due to the large number of referrals we have received since the service launched.  It is difficult to advise specific timescales at this time due to ongoing recruitment.  However, please rest assured we are working to expand the workforce of the service so please bear with us, as we will endeavour to get to you as soon as possible.

You can refer yourself directly into the service.  Alternatively, you can request to be referred by your GP or health professional.

The referrals come into our shared mailboxes for East, Centre or West where they are added onto our database. The mailboxes are checked daily by our admin coordinators, then the referral is triaged by our MDT clinicians to assess whether it is an appropriate referral and meets the criteria.  If the referral is deemed to be appropriate, e.g. symptoms of long covid lasting more than 12 weeks and aged over 18, then it is added onto our clinical system and booked into the nearest available clinic slot with the most appropriate clinician.  Our admin team telephone the patients to book an appropriate clinic appointment, and a letter is sent out to the patient to confirm this.