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'Amazing nurse and role model' becomes latest winner of NHS award

An ‘amazing nurse and role model’ has been given a special award for her tireless work to improve the specialist care provided to people with learning disabilities.

Stephanie Moores, a Deputy Ward Sister on the Foelas Learning Disability Ward at Bryn y Neuadd Hospital, Llanfairfechan, has become the latest winner of the Seren Betsi Award.

Established in 2016, the award honours the hard work and dedication of North Wales NHS staff and volunteers.

Nestled in woodland between the sea and the Carneddau Mountains, Foelas Ward provides specialist care to up to eight adults with learning disabilities and complex health needs.

The team have continued to provide specialist person-centred care throughout the COVID-19 pandemic.

Stephanie was nominated for the award by Foelas Ward Healthcare Assistants Hannah Williams and Julie Jones, who praised her for always going the extra mile to support both patients and staff.

Hannah said: “Steph consistently puts patients at the centre of care and responds quickly and effectively to their needs and wishes, ensuring they are listened to and treated in a dignified, respected and supportive manner. 

“Some of our patients often require a more specialised care and Steph ensures that the whole staff team get on board to support these specific needs. 

“Steph is also an excellent role model and makes sure staff are also happy in the workplace. She has supported many staff to achieve their goals, some staff are soon to attend university to complete their nursing degrees and this is due to Steph supporting and encouraging them to do this.”

Julie added: “Steph is approachable, positive and no matter how busy she is she always makes time to check we are ok. She is an amazing nurse and role model to myself and others on Foelas Ward.”

Stephanie said she was shocked and delighted to win the award. She added:

“I’m so proud to work with such an amazing team and this award is for all of them.”

It is the latest success for the Foelas Ward team, who have already been awarded the Quality Network for Learning Disabilities accreditation from the Royal College of Psychiatrists.

Last year, the team beat competition from hundreds of nominations from across the UK to be shortlisted for the Nursing Times’ prestigious Learning Disabilities Nursing Award.