National Maternity & Neonatal Questionnaire

Pregnancy and childbirth are life-changing events for women, parents and families. It is a time of new beginnings, momentous and often eagerly anticipated. The All-Wales Perinatal Engagement Framework (the Framework) sets out the minimum standard for high quality service user engagement across all Welsh health boards and provides details of the ten commitments required to meet this standard. 

We are preparing to launch the All-Wales Maternity and Neonatal Patient Reported Experience.

Measures (PREMs) questionnaires via CIVICA, as part of the All-Wales Perinatal Engagement Framework Commitments.

There are 5 questionnaires which will allow families to give feedback about their childbearing journey, so we can learn more about what is going well and where we can improve.

• Just after their anomaly scan (phase 1).
• At 37 weeks (phase 2).
• 2 weeks after their birth (phase 3).
• 8 weeks after their birth and (phase 4).
• 2 weeks after discharge from neonatal services if the baby is admitted to NICU/SCB

The questionnaires will be sent out automatically via text message. 

The Civica system that will be used, is programmed to automatically distribute questionnaire links to all service users at key points, throughout pregnancy, after a neonatal unit admission and into early parenthood. Civica is available in all Welsh health boards and will be digitally linked with health board maternity and neonatal information systems to distribute at agreed standardised intervals. Governance and data safeguards are in place to ensure questionnaires are not distributed inappropriately.